Returns & Exchanges

Due to the perishable nature of our frozen food products, Vadilal Quick Treat handles returns and exchanges with strict quality control to ensure food safety and customer satisfaction. If you receive a damaged or incorrect item, please notify us within 24 hours of delivery to initiate a resolution.

Return Process

• 1.
  Report Discrepancies

  Contact our customer support team within 24 hours of receiving your order if there are items missing, damaged, or quality concerns.

• 2.
  Provide Proof

  Submit clear photographs of the product, the packaging, and the invoice to our support email to facilitate a quick assessment.

• 3.
  Verification Process

  Our quality assurance team will review your claim to verify the condition of the goods and determine eligibility for a refund or replacement.

• 4.
  Resolution

  Approved claims will be processed within 5-7 business days, resulting in either a store credit, a replacement shipment, or a refund to your original payment method.